Terms and Conditions

Last updated: August 1, 2025

1. Introduction

Welcome to Doxna (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our documentation-management platform, including our Chrome extension, web dashboard, APIs, and related services (collectively, the “Service”). By registering for or using the Service, you agree to be bound by these Terms.

2. Definitions

  • Account: Your user profile created via Firebase Authentication.
  • Company: The organization to which your Account belongs; stored in Firestore.
  • Domain: A website address you add and verify via DNS records.
  • Subscription: Your paid plan, managed via Stripe.
  • Documentation Snippet: A help or guide message you associate with a URL or URL pattern.

3. Accounts & Authentication

You must create an Account using a valid email and password. You are responsible for keeping your credentials secure. We use Firebase Authentication to manage sign-in, and you agree to comply with Firebase’s terms.

4. Domain Validation & Token Protection

To serve documentation on your own site, you must add and verify your domain via DNS (TXT or CNAME) verification. If you enable “Token Protected” mode, users will need a one-time token to link their extension to your domain. You agree to keep your verification tokens secure; do not share them publicly.

5. Subscriptions & Billing

Access to certain features requires an active Subscription. All payments are processed by Stripe. You may cancel or change your plan at any time; changes take effect at the next billing cycle. Failed payments may suspend your access until resolved.

6. Service Usage

  • You may create, edit, preview, and publish documentation snippets in-browser via our Chrome extension or dashboard.
  • You may configure URL-matching rules (prefix, suffix, regex) to control where snippets appear.
  • You agree not to misuse the Service (spam, infringe third-party rights, introduce malware).

7. Intellectual Property

All code, designs, trademarks, and content provided by Doxna remain our property. You retain ownership of content you upload, but grant us a non-exclusive license to host, display, and distribute your content as part of the Service.

8. Privacy & Data

We collect and process personal data in accordance with our Privacy Policy. By using the Service, you consent to such collection and processing.

9. Disclaimers & Limitations

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied. In no event will Doxna be liable for indirect, incidental, special or consequential damages arising out of your use of the Service.

10. Termination

We may suspend or terminate your Account for breach of these Terms or inactivity. You may delete your Account at any time; upon deletion, all your data (snippets, domains, user data) will be permanently removed.

11. Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to its conflict of law rules. Any disputes will be resolved in the courts of [Your City].

12. Changes to Terms

We may update these Terms from time to time. We will notify you by email or via a notice in the dashboard. Continued use after changes implies your acceptance.

13. Contact Us

If you have questions or need support, please email us at support@doxna.com.